At Athatshap, we’re committed to providing a secure, transparent, and seamless shopping experience. These Billing Terms & Conditions explain our policies related to payment methods, billing accuracy, order processing, shipping, returns, cancellations, and fraud prevention.
Note: Our services are currently available to customers within the United States.
1. Accepted Payment Methods
We accept the following secure payment options:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
All transactions are processed in United States Dollars (USD) and must be authorized by your financial institution.
2. Payment Accuracy
To avoid delays or order cancellations:
- Ensure that your billing information matches your payment method’s registered details.
- Mismatched or incomplete billing details may cause order rejection or delays in processing.
3. Order Processing
- Orders are typically processed within 1–3 business days, excluding Sundays and U.S. public holidays.
- Your order total includes the item price, applicable taxes, and shipping fees (as shown at checkout).
- You’ll receive an order confirmation email and a shipping confirmation with tracking information once your order is dispatched.
4. Shipping Information
We currently ship to:
- United States only
Estimated Delivery Time:
- 3–6 business days (after dispatch)
Shipping Fees:
- Free shipping on all U.S. orders
Please note: Delivery times are estimates and may vary due to location, weather, or carrier-related delays.
5. Returns & Refunds
- Returns are accepted within 30 days of delivery.
- Items must be unused and in original packaging.
- Return shipping fees are the responsibility of the customer, unless the item is defective or damaged.
- For defective items, contact us immediately at support@athatshap.com.
View our full policy in the Returns & Refunds Policy.
6. Order Cancellations
- Orders may be canceled before they are shipped by emailing support@athatshap.com.
- Once an order is shipped, cancellations are no longer possible.
- Shipping fees are non-refundable after dispatch.
7. Fraud Prevention
To ensure a secure shopping environment, we may:
- Request identity verification (e.g., government-issued ID, phone confirmation)
- Cancel any order that appears suspicious or violates our internal policies
Athatshap reserves the right to refuse service, cancel orders, or take legal action if fraud or abuse is suspected.
8. Policy Updates
These Billing Terms & Conditions may be updated without prior notice.
Check this page periodically for the latest version.
9. Contact Us
For billing, payment, shipping, or refund inquiries, please contact:
Email: support@athatshap.com