At Athatshap, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and secure your information when you interact with our website, make purchases, or contact us.
1. Information We Collect
a. Personal Information
We may collect personal details when you create an account, place an order, or reach out to us:
- Full name
- Email address
- Shipping and billing address
- Phone number
b. Payment Information
Your payment details are securely processed via PCI-compliant third-party providers (e.g., credit card processors).
Note: We do not store or have access to your full credit card numbers or CVV codes.
c. Website Usage Data
We may automatically collect non-identifiable data for analytics and performance purposes:
- Browser type and version
- Device type and operating system
- IP address
- Pages visited, links clicked, time spent on site
This data helps us improve your shopping experience.
2. How We Use Your Information
We only use your personal information for the following purposes:
- To process and fulfill orders
- To send order updates and provide customer support
- To respond to inquiries and service requests
- To personalize your shopping experience
- To send promotional emails (only if you opt-in)
- To secure and maintain our website’s functionality
- To analyze usage patterns and website performance
We do not use your data for undisclosed or misleading purposes.
3. Sharing Your Information
We do not sell or rent your data to advertisers or third parties.
However, we may share your data with trusted service providers necessary for operations:
- Payment processors
- Shipping carriers (for order delivery)
- Hosting and analytics providers (for website functionality and performance)
All third-party partners are contractually bound to protect your data and use it only for service-related purposes.
4. Security Measures
We use industry-standard practices to secure your data:
- SSL encryption for secure data transmission
- Firewall and access control systems
- Regular security monitoring and audits
While no system is 100% immune to risks, we encourage you to use strong passwords and monitor your account activity.
5. Managing Your Data
You have full control over your personal data:
- Access or update your data by logging into your account
- Delete your account or request data removal by emailing us at support@athatshap.com
We will respond to such requests within a reasonable timeframe in accordance with applicable laws.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences (e.g., login, language)
- Analyze how you use our site
- Customize content and product recommendations
You can manage or disable cookies in your browser settings. Disabling cookies may impact some website features.
7. Data Retention
We retain your data only as long as necessary to:
- Fulfill orders
- Meet legal or tax requirements
- Support business operations
You may request deletion of your data at any time.
8. Policy Updates
We may update this Privacy Policy to reflect legal or operational changes.
The most current version will always be available on this page.
We encourage you to review this policy periodically.
9. Contact Us
If you have questions about your privacy or how we handle your data, please contact:
Email: support@athatshap.com