At Athatshap, we respect your privacy and protect your personal data. This Privacy Policy explains how we collect, use, share, and secure your information when you interact with our website, place an order, or contact us.
1. Information We Collect
a. Personal Information
We may collect personal details when you create an account, place an order, or contact us:
- Full name
- Email address
- Shipping and billing address
- Phone number
b. Payment Information
Your payment details are processed securely through PCI-compliant third-party providers.
Note: We do not store or access your full credit card numbers or CVV codes.
c. Website Usage Data
We may collect non-identifiable data to improve performance and user experience:
- Browser type and version
- Device type and operating system
- IP address
- Pages visited, links clicked, time spent on site
2. How We Use Your Information
We only use your data for clear, disclosed purposes:
- To process and fulfill your orders
- To provide order updates and customer support
- To respond to inquiries and service requests
- To personalize your shopping experience
- To send promotional emails (only if you opt-in)
- To secure and maintain website functionality
- To analyze site performance and usage patterns
We never use your data for misleading or undisclosed purposes.
3. Sharing Your Information
We do not sell or rent your data to advertisers or unrelated third parties.
We may share your information with trusted service providers essential for operations:
- Payment processors
- Shipping carriers (for order delivery)
- Hosting and analytics providers (for performance and security)
All third parties must protect your data and use it only for agreed services.
4. Security Measures
We use industry-standard practices to safeguard your data:
- SSL encryption for secure transmission
- Firewalls and access controls
- Regular security monitoring and audits
Although no system is 100% risk-free, we encourage you to use strong passwords and monitor your account activity.
5. Managing Your Data
You are in control of your personal data:
- Access or update your details in your account dashboard
- Request deletion of your account by emailing support@athatshap.com
We respond to all data requests within a reasonable timeframe, in line with applicable laws.
6. Cookies & Tracking Technologies
We use cookies and similar tools to:
- Remember your preferences (login, language, cart)
- Analyze site usage
- Recommend products and personalize content
You can manage or disable cookies in your browser settings. However, disabling them may limit certain website features.
7. Data Retention
We keep your information only as long as necessary to:
- Fulfill your orders
- Comply with legal or tax obligations
- Support business operations
You may request deletion of your personal data at any time.
8. Policy Updates
We may update this Privacy Policy when required by legal, technical, or business changes. The latest version will always be available on this page.
We encourage you to review this page periodically.
9. Contact Us
Email: support@athatshap.com
Phone: +1 (786) 635-6217
Address: 51 Ellicott St, Rochester, NY 14619, United States.
Working Hours: 9 AM-5 PM (Mon-Sat).