Handling Time
Processing Time: Orders are typically processed within 1-3 business days (Mon to Sat). During this time, we carefully prepare your items for shipment to ensure they are packed securely and accurately.
ORDER CUT-OFF TIME: Order cut-off time will be 05:00 PM Eastern Standard Time (New York)
Shipping and Transit Time
Transit Time: Once your order has been processed and shipped, the estimated delivery time is 3-6 business days (Mon-Sat), depending on your location within the United States.
Total Delivery Time: From the moment you place your order, you can expect to receive your items within 4 to 9 business days. This includes both processing and transit times.
Shipping Costs
Free Shipping: We are pleased to offer free shipping on all orders within the United States.
Tracking Your Order: Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. This allows you to monitor your shipment’s progress and know exactly when to expect delivery.
Shipping Restrictions
Delivery Issues: If you encounter any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.
Business Information
Email: support@athatshap.com
Phone: +1 (786) 635-6217
Address: 51 Ellicott St, Rochester, NY 14619, United States.
Working Hours: 9 AM-5 PM (Mon-Sat).